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Terms and Conditions for Deliveries and Payment
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8. Acceptance and complaint deadlines

8.1 The acceptance of deliveries by us takes place only at the contractual place of performance. This applies also when it has been agreed that we will collect the goods.

8.2 The contractual partner has to transfer the contractual object of delivery to our ownership free of the rights of third parties and of his own reservations.

8.3 If we have complaints about deviations of the delivery from our order or defects, the time limit for us to issue such complaints is 10 working days. If our complaint is made in writing, it will comply with the deadline if it is sent within the time limit.

8.4 For obvious deviations or defects, the time limit for complaints expires the day after we have accepted the delivery. If the delivery is made to a construction site, we have first just to check for deviations in type and quantity, for transport damage or damage to packing and to complain about these problems. If the goods are intended for further processing, installation or similar, and defects will only become evident thereby or after taking into service, and in the case of hidden material defects, the complaint period starts only when the defect is discovered.

8.5 We are not obliged to carry out investigations to determine what is impairing the substance or function of goods supplied, nor to take samples. In the same way, we are not obliged to carry out repeat testing in so far as the contractual partner has to carry out quality and production controls and to present test certificates detailing the results.